TERMS AND CONDITIONS
The use of this site is governed by the terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. When you place an order and make a payment on the shop website you accept the terms and conditions below.
The shop reserves the right to make changes to this site and these terms and conditions at any time.
Acceptance of Order
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The store reserves the right at any time after receipt of your order to accept or decline your order for any reason.
All orders placed must obtain pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order. The UNDERCODE shop is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by the store.
The shop is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. Any monies to be refunded will be done so using the same payment method as received from the customer.
The delivery times provided by the shop are estimates only and the store will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address as the store cannot be held responsible for incorrectly entered delivery addresses.
Acceptance of Goods
The buyer is responsible for inspecting the goods for fault and notifying us within 5 business days of receiving the goods should there be a fault.
Change of Address
The shop cannot be held responsible for an incorrect address being entered on your order.
Address confirmation will be requested before you process your order on the final page of checkout. If this is not noticed until after your order is finalized, please email us immediately.
We will attempt to update any incorrect order details, however due to the delivery process at our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and refunds section for more information.
International Customs Charges
Some orders may incur a customs or import duty charge. The shop does not have any control over these charges and is unable to advise what they will be, these are based on your own country regulations. For further information, please contact your local customs office.
All customs charges are to be paid by the customer on delivery of the order.
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and these are not included in your order total. All credit cards are charged in Australian Dollars.
Any non-Australian currency figures are all approximations based on an exchange rate.
Returns and Refunds
If you are not completely satisfied with the manufacturing quality of your product, the shop is happy to refund your money, providing the product is returned to us in its original condition and undamaged, including the outer packaging. All shipping costs will be paid by the customer. Shipping costs will not be refunded for items returned to us.
Refunds may be subject to an administration fee by PayPal.
We do not refund or exchange on any custom made or personalized products so please choose carefully.
REFUNDS AND RETURNS ARE NOT AVAILABLE ON FREE PROMOTIONAL ITEMS OR SALE ITEMS
You may only cancel your order by email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel.
You are responsible for all shipping costs. The shop reserves the right to refuse an order cancellation. We may charge a cancellation fee should we be able to request the return of the package from our delivery service.
Copyright and Trademark Notice
This site is owned and operated by UNDERCODE MUSIC PTY LTD. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of UNDERCODE MUSIC PTY LTD.
All software used on the site is the sole property of UNDERCODE MUSIC PTY LTD or those supplying the software.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without UNDERCODE MUSIC PTY LTD prior written permission.
All rights not expressly granted herein are reserved.
Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, the shop shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.
The shop shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, the shop shall issue a credit to your credit card account in the amount of the charge.
The Website may contain hyperlinks to other websites. Such links are meant solely for your convenience and are accessed at your own risk. UNDERCODE MUSIC PTY LTD has no control over, and is not responsible for the content found on external websites.
When you visit the website or send e-mails to us, you are communicating with us electronically. By placing an order you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.